專案經理
Project Manager

Company Introduction

WayDoSoft was founded in 2003 by Chairman Wei-Jie Lin, combining cross-domain expertise in production management and software development. We specialize in serving high-mix, low-volume industries such as mold manufacturing, offering MoldPlan-our tailored MES/ERP solution that provides transparent production tracking and cost management. Through deep collaboration with clients, we continuously optimize implementations and adjust as needs evolve, while our innovative R&D delivers tangible value.

偉鐸資訊成立於2003年，由林偉傑董事長創辦，結合生產管理與軟體開發的跨域專長。我們專注於服務少量多樣的模具製造產業，提供量身打造的 MoldPlan MES/ERP 解決方案，使生產進度與成本管理透明可控。透過與客戶的深度協作，我們持續優化系統導入並依需求調整，同時創新研發持續為客戶帶來實質價值。

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Overview

As a Project Manager, you will bridge Customer Success and Project Delivery, ensuring clients smoothly adopt and maximize our MES/ERP solutions. You will manage project timelines, budgets, and contracts; proactively support customers; collect and communicate feedback; leverage AI tools to automate workflows and accelerate learning; and partner closely with our development team to drive continuous improvement.

作為專案經理，您將串連客戶成功與專案交付，確保客戶順利導入並有效使用我們的 MES/ERP 解決方案。您的職責包括掌控專案進度、管理專案預算與合約、主動支援客戶、蒐集並回饋意見，運用 AI 工具自動化流程並加速學習，並與研發團隊緊密協作，持續優化產品與服務。

Key Responsibilities

• Monitor, control, and coordinate client implementation progress to ensure milestones and deliverables are met.
• Support customers in effectively using our products, proactively identifying and resolving issues to boost satisfaction and adoption.
• Gather and consolidate feedback from customers, the market, and internal teams; relay insights to development and follow up on enhancements.
• Employ and advocate for AI solutions to automate routine tasks, improve project efficiency, and enhance learning curves.
• Manage stakeholder expectations, identify and assess risks, and proactively escalate and develop mitigation plans.

• 追蹤、控管並協調客戶專案導入進度，確保里程碑與交付成果符合預期。
• 支援客戶順利使用產品，主動發現並解決問題，提升滿意度與採用率。
• 收集並整理來自客戶、市場及團隊的回饋，傳遞給開發團隊並跟進改善事項。
• 善用 AI 解決方案，自動化日常任務，提高專案效率並加速學習曲線。
• 管理專案利害關係人期望，識別與評估風險，並主動升級與制定緩解計畫。

Personal & Cultural Fit

• Organized & Accountable: Methodical and responsible, taking ownership of project outcomes.
• Proactive & Solution-Oriented: Anticipates challenges and proposes innovative solutions.
• Excellent Communication & Proactive Listening: Skilled in verbal and written communication, actively listens to understand needs and pain points, and collaborates effectively across functions.
• Empathetic & Customer-Centric: Demonstrates empathy toward customer perspectives and drives projects with customer success as the core focus.
• Negotiation & Conflict Resolution: Navigates differing views and resolves conflicts to maintain positive relationships.
• Integrity & Honesty: Confronts issues transparently to build trust with customers and colleagues.
• Growth Mindset & Continuous Learning: Welcomes feedback and continuously learns from teammates, customers, and the market.
• Adaptability: Quickly adjusts strategies and actions in response to new information and changing environments.
• AI Collaboration: Engages with AI tools and designs automated processes to enhance team productivity.

• 組織力與責任感：條理分明，能對專案成果承擔責任。
• 主動與解決導向：預見挑戰並提出創新解決方案。
• 溝通能力與主動傾聽：擅長口頭與書面表達，深入傾聽需求與痛點，善於跨部門協作。
• 同理心與客戶導向思考：能站在客戶角度理解需求，並以客戶成功為核心推動專案。
• 談判與衝突解決：能在不同立場間協商，並有效化解衝突以維護合作關係。
• 誠實正直：坦誠面對問題，與客戶及團隊建立信任基礎。
• 成長心態與持續學習：樂於接受回饋，並從同事、客戶及市場中汲取經驗持續成長。
• 適應力：能根據新資訊與環境變化迅速調整策略與行動。
• AI 協作能力：具備與 AI 工具互動並設計自動化流程的能力，以提升團隊效能。

Qualifications

• Bachelor’s Degree (in any field)
• 3+ years of IT/Software Project Management experience
• Experience with Agile/Scrum practices (a plus)
• English proficiency (additional languages are a bonus)
• Familiarity with AI tools & automation (advantageous)

• 大學畢業（任何領域）
• IT/軟體專案管理 3 年以上經驗
• 具敏捷開發與 Scrum 實務經驗者優先
• 英語流利，能用英文溝通、學習、與AI互動者加分
• 熟悉 AI 工具運用與自動化流程者優先

Long-Term Growth Opportunity

This role offers the potential to transition into a Product Manager position, leading agile product development teams and shaping our MES/ERP roadmap if there’s a mutual fit. To support this progression, you will be expected to:

• Deliver consistent project success by meeting scope, schedule, and quality targets.
• Demonstrate strong product sense by gathering market insights, defining user personas, and prioritizing features.
• Align stakeholders through roadmap planning, backlog management, and clear communication.
• Exhibit leadership in cross-functional teams, mentoring colleagues and facilitating agile ceremonies.

此職位具備轉任產品經理的潛力，未來可領導敏捷團隊驅動產品路線圖，前提為雙方皆認為合適。為支持此轉換，您將需要：

• 持續在專案交付中達成範疇、進度與品質目標。
• 展示優秀的市場洞察與產品敏感度，定義用戶角色並進行功能優先排序。
• 透過道路圖規劃、待辦清單管理與溝通，凝聚利害關係人共識。
• 在跨功能團隊中發揮領導力，指導同事並推動敏捷儀式。

Why Join Us

• A niche-focused company with validated products and proven customer success.
• A team culture grounded in innovation, agility, and quality architecture.
• Close collaboration with a professional R&D team to bring products to market.
• A learning-oriented environment offering flexible work arrangements.
• 深耕利基市場，自有產品經過客戶驗證與肯定。
• 團隊具新創與敏捷思維，堅持品質與良好架構。
• 與專業研發團隊緊密合作，共同推動產品落地。
• 培養持續學習與成長的文化氛圍，提供彈性工作模式。

If you meet the above requirements and are passionate about driving customer success and project management, please send your resume to lint@wdmis.com.tw (Mr. Lin).
若您符合上述條件並對推動客戶成功與專案管理充滿熱情，歡迎投遞履歷至lint@wdmis.com.tw（林先生）。
We look forward to creating value and achieving success together!